The Minister Who Can’t Manage (or is reluctant to)

A seminary degree is not an MBA.

There are no accounting classes in seminary. Most ministers don’t dream about the process of hiring people or look forward to the annual performance reviews. Policies and procedures elicit a gag reflex, and the budgeting process is loathsome. In fact, many ministers on church staffs view all these management duties as interferences to what they really want to do…make disciples through the local church.

Yet, in many churches, ministers end up becoming managers. They don’t view or describe themselves this way, and often won’t even admit to being one (if anything they prefer “leaders” but I’m talking about a different role than leader). But in churches with multiple ministers on staff, usually their managers are also card-carrying Ministers of the Gospel.

So how does a church effectively manage itself when the majority of its managers aren’t trained for or are even averse to managing?

Let’s deal with that issue from two perspectives:

  1. How do you help reluctant minister-managers embrace their management roles?
  2. How do reluctant minister-managers push through the management work so they can effectively do the ministry work?

To the church counting on ministers indisposed to management:

Remember: in many cases, these ministers never expected or desired a managerial role. It’s not what they went to school for, it’s not what fuels them, and they’re not using their spare time to think how they can be better managers. God doesn’t always lay out a career path when He calls people, so we need to cut them some slack. Church leadership should find ways to ease their transition into management by…

Incrementalizing their work. Don’t expect them to fully embrace all the managerial duties at once. Determine what their most important management tasks are, and work on those first.

Care about their development in both management and ministry. Don’t make all your development opportunities about improving their management skills. Make sure you’re improving them in their ministerial roles too. Yes, teach them about policies and procedures, but also teach them how to effectively minister to people in crisis.

Lead with their passion and then connect the dots. Talk to them in their love language. Ministering is their first priority, and management trails behind that. Talk first about what fuels them. They’re savvy, they know management is part of the gig, but make sure they know you understand their priorities. It’s up to you to find compelling ways to connect management work to ministry work.

To the management-averse minister:

Understand management is a means to end. Even more than that, understand the means are pretty important. If you manage people and resources well, you provide yourself and your church greater ministry influence. Solid management will allow you to effectively minister through others.

Missteps in management can cripple the church’s ministry. I understand – managing HR processes and protocols can be mind-numbing. But without them, you can undo years of meaningful ministry. You could have stewarded the church’s funds well for years, but one fiscal misstep could cripple current and future church ministry.

Be grateful they’re using your ministry experience, training, and expertise to also influence the management arm of the church. Even in management activity, you can heavily influence your church’s ministry mindset. What can you do as a minister to make sure your church sees management through the lens of biblical ministry? As a minister-manager, you can impact those decisions.

Have management boundaries. Make sure you keep enough ministry in your work that you don’t shrink under the demands of management. If you have a week full of administrative duties, schedule time that fuels your ministry mindedness. Schedule a lunch conversation that will allow you to operate as a minister. I’ve written previously about managing the admin and ministry tension.

 

Just as not everyone has all the spiritual gifts, not everyone will be equally capable in both ministry and management. But in many cases, ministers will be expected to do both. So, if you’re the one in charge of these individuals, give their underdeveloped strengths some grace and time to develop. And if you’re one of these reluctant minister-managers, understand that serving your church well might require you to develop your weaker areas. Effective ministry often requires effective management. It’s all part of the same important calling.

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Filters For What Staff Position to Hire Next

This post originally was written as a guest post for Travis Stephens. Check out his blog, “Helping Small Town Churches Go Big.”

 

Most churches in North America have only one staff member—the pastor. Some of those pastors have quarter or part time staff to assist them, and many simply rely on committed volunteers to help do the ministry of the church. But as the solo-pastor led churches grow in size or even ministry complexity, it will usually require an additional staff member.

If so, how does a church determine what position is the most important positon to hire next?

I’ve witnessed four common (but flawed) approaches for determining which staff positions to create next:

  1. Replicating what other churches are hiring

There is not a one size fits all staffing model for churches. Yet, church leaders ask their peers from other churches what positions they’ve hired. But often these peers and their churches do not have much in common with their own church. It’s not apples to apples. Many times the church you’re asking has a different church culture, church size, and community.

  1. A historical approach: “What’s always been done?”

Throughout church history (and even modern church history) there’s been value placed on certain church staff positions and rightfully so. But times change, and what made sense for a church’s second staff position in 1970 or 1990 doesn’t make as much sense in present times.

  1. Basing position selection with a particular person in mind

A church will focus on a person they know well even if they’re not ideal for the position the church needs. With some exceptions, beginning with a person in mind doesn’t allow you a comprehensive process for determining the best position. The conversation happens this way:

I like Bob. He’s energetic. I’d like to work with Bob. What is Bob qualified to do? Okay, then let’s hire that position and fill it with Bob.

Instead, think position determination before person determination. Switching those around can cause problems.

  1. Hiring the position the church’s “power-broker” says should be hired

We like to think a church doesn’t fall victim to this, but often a founding family or someone with money or influence may give a directive about the next staff positon they think should be hired. But just because they have deep pockets or have been at the church since Noah doesn’t mean their nephew or next door neighbor is the next best person to hire or that the ministry area they love the most deserves a staff position.

While each of those approaches may have some merit, each falls short of the best decision for your church.

If these fall short, what approach can you use to determine what second staff person is needed for your church?

The answer is a position that aligns growth and strategy.

Growth Hires

This is not future growth, but actual growth. The kind of growth that requires a response of more manpower. When this growth happens, you create a new position and fill it with a person because growth demands it. Again, it’s not aspirational growth, but actual growth.

The most recent growth hires we’ve made have come by way of adding new campuses (multi-sites). We started with a skeleton staff at the new campus, and guess what? People came. Many came with babies. We needed to care for children, lots of children, and care for them well. So we hired for a growth position, in our preschool and children’s ministries.

Another example: if your “small town church” builds a new worship center, and you double or triple your church’s square footage, you may need to hire a custodian or facilities manager.

Strategic Hires

When you hire for strategy it may or may not have current growth factored in. Many times strategic hiring is done to allow for growth. To bring forth future growth. When you hire a strategic staff position, you believe the ministry area this position would serve is strategic in nature. It matches the vision to which you believe God has called your church, and it demands putting the resource of personnel to that strategic ministry area.

As an example, your church’s music ministry may have grown by 5-10% over the last two years. And it would make sense to put personnel dollars toward a music positon. But your church’s vision includes ministering to the burgeoning young family demographic in your town. While your church may not reflect a young family demographic yet, you believe this is what God has called you to do. So before any growth has occurred, you decide to make the next staff position a family minister. This is a strategic hire.

 

Best case scenario: Hire a position that is both growth and strategy

This best case scenario for hiring occurs when growth has begun to happen in an area that your church has determined is really strategic to church’s ministry as you look to the future.

Growth and strategy align. You hire for the growth that is occurring, and you hire for the likely growth that will occur as you add personnel to that strategic area. This alignment makes the decision point for position selection much easier.

An example, we have a multi-year strategy to minister to families who have special needs children. With existing volunteers and part-time personnel, we had seen growth in this ministry area. We saw early on that more growth was possible, but we had a limited capacity with the personnel we had. So we’ve chosen to put more personnel in this ministry area. The part-time position will become full-time and we’ve added dollars to the ministry budget. When a position is both growth and strategy—that’s your position to hire.

Every church has limited resources. Most churches also have the skeptical church member asking, “Why hire another staff person?” With these in mind, your church needs to hire not only the right person, but determine the right position to hire.

There have been many ministers who no longer have a job at a church, not because they were the wrong person, but rather, because the church decided on the wrong position to hire.

Determine new staff positions based on growth and strategy, and I believe your church and community will clearly see the value added when the position is filled.

For more, see a sample staffing model that shows how to capture growth and strategy via a PDF, or read my previous post on creating a church personnel budget.

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Coping with the weight of ministerial decisions

This is part two of a two-part post. For part one, click, The Weight of the Ministerial Buck

When the pressure of your decisions feel overwhelming, here are some relief strategies:

  1. Limit your Monday morning quarterbacking

President Truman not only said “the buck stops here,” but he also referenced the concept of avoiding the Monday morning quarterback. He knew all decisions would be questioned under a new day’s light. Sometimes with information that wasn’t available at the time the decision had to be made. Monday morning quarterbacking can make any leader question their decisions, so stop subjecting yourself to it.

If you made the best decision you could with the information you had at that time, then give yourself a break, and don’t second guess yourself.

Due to ice and the threat of more bad weather, I decided to close the offices and evening activities at our church recently (impacting several hundred people). That day, the day of the closure, sometime after lunch the sun began shining and the snow and ice were melting like Olaf in spring. The Monday morning quarterback said closure was the wrong decision, but at 6:30am that morning, when the decision had to be made, it was the prudent decision.

Learning for next time is one thing, but interrogating yourself will put unneeded weight on yourself.

  1. Be okay with the explanation of Acts 15, “It seemed good to us and the holy spirit.”

If that’s the case, which you felt in agreement with the Holy Spirit, then be resolute and move on. When you have been in the presence of Christ, and gave the decision its due consideration with prayerful thinking, then trust the decision. You’re not God (and don’t buy into the lie people expect you to be).

  1. Take heart that you’re watching out for the whole

Some decisions, when only considering one person, aren’t best. But when the same decision has in consideration many people, the whole of the group, or church, it seems different, and the best course of action. I’ll assume you want the best for the whole, and acting for the whole can cause individuals some heartache. While we’re called to individuals, they’ll be times when your leadership role requires you to look out for the whole, and you have to find comfort your decision was the best decision for the larger group.

  1. Learn to be okay with little appreciation

If you’re looking for someone to come alongside of you after each hard decision, and tell you that you’re a great leader, and they appreciate your decisiveness, it’s probably not going to happen. Sometimes only the leader(s) sees the reasons behind a decision, and appreciate the decision’s value. You may be appreciated for other things, but rarely do people flock to applaud tough decisions. Don’t connect your value as a decision-maker to the amount of appreciation a decision receives.

 

Leaders make decisions. Leaders rightly feel the weight of those decisions. You can’t escape this, but you can manage it. The next time the weight of a decision you made feels heavy, see if one of these four strategies will bring some weight-relief.

 

 

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